---
title: "Did not receive verification or trial activation email"
canonical: "https://support.stardock.com/space/SHC/1260093471/Did%20not%20receive%20verification%20or%20trial%20activation%20email"
format: markdown
---
Please try the following:

- Try to activate the trial again so as to trigger sending another activation email .
- Check your Spam \ Junk folder.
- Check the settings of your email service.  Create a Filter, and/or ensure the sender domain (@stardock.net) is added as a Safe Sender and will not send to Spam or Junk.
- If you have your mail forwarded from another web-based account (Hotmail, Gmail), check that other account directly as well as its Spam \ Junk folder.
- If you have an alternate email, please try using it instead.