---
title: "Mouse is stuck on the Secondary"
canonical: "https://support.stardock.com/space/SHC/1287389230/Mouse%20is%20stuck%20on%20the%20Secondary"
format: markdown
---
A few things are known to restrict the mouse on any given machine: 

### Heavy load on either PC

If either PC is under heavy load, it could restrict switching for the time that they are. 

### Multiplicity settings restrictions

![image](media://bd8cab38-4bb9-409a-9e99-7c6eab1cb90b)

### UAC (User Access Control)

If a UAC window is open on any MP machine, it *could* play a role in restricting Seamless switching

![2014-06-16_1358]()

 

However, one should be able to unload MP on the machine the cursor is restricted to have the mouse return to the Primary:

![2014-06-16_1359]()

If you want to shut off UAC prompts, go to your start menu and type UAC. Click Change User Account Control Settings. A window will prompt you to lower or raise the level of notifications. Select the lowest option and click ok.

Example:

![image](media://f057023c-4a03-475f-8307-ab80a3b54efc)