---
title: "Fences won't activate"
canonical: "https://support.stardock.com/space/SHC/1331626036/Fences%20won't%20activate"
format: markdown
---
##  Problem

Fences won't activate

Stardock Purchases

![image-20240709-200059.png](media://f428ed09-5f1c-47bf-a5d2-ac22adf14205)

  
Steam Purchases

![image](media://0bdf17ed-79a4-4cba-bbe7-b17f88925f87)

This will happen for Steam purchases 

##  Solution

Stardock Purchases



The most common reasons for this are:

1. Using the wrong key for the wrong version of Fence
2. Using the wrong email / not the same one you initially activated Fences with.


> ℹ️ Use the link below to ensure you have the correct version installed, the proper key for it, and the correct email address (try all you know): 
> ℹ️ 
> ℹ️ [https://www.stardock.com/support/productkeyretrieval](https://www.stardock.com/support/productkeyretrieval)