---
title: "Product Installer & Key Retrieval"
canonical: "https://support.stardock.com/space/SHC/1339293802/Product%20Installer%20%26%20Key%20Retrieval"
format: markdown
---
The most common support question we receive is how to get products or keys for prior purchases.  Please review the documentation below before placing a ticket.

> Macro (excerpt-include)

  

> 📝 If you are still having trouble finding details for your purchase, [click here to place a ticket](https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13).